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Accessibility Statement

This website is run by the Standards and Testing Agency. We want as many people as possible to be able to use this website. For example, this means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • play/pause videos using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

We are aware that the following parts of this website are not fully accessible:

  • videos do not have captions
  • tabbed navigation of the menu does not follow a logical order
  • no sitemap is provided

What to do if you cannot access part of this website

If you require any information on this website in a different format, such as an accessible PDF, large print, easy read, audio recording or braille, then please email

We will consider your request and get back to you within 3 working days.

Reporting accessibility problems

We are always looking to improve the accessibility of this website. If you have any issues that are not listed on this page, please email

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not satisfied with how we handle your complaint, you can contact the Equality Advisory and Support Service (EASS).

Contact us

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. Our offices also have audio induction loops.

If you would like to visit our offices and require a British Sign Language (BSL) interpreter, please contact us before your visit so this can be arranged.

Technical information

The Standards and Testing Agency is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

  • Videos do not contain synchronised captioning. We are working on providing open captioned versions for all videos by 1 November 2019.
  • Some pages do not have a logical tab order. We aim to resolve this issue by 1 October 2019.
  • Some pages contain elements style as a child element. This does not meet WCAG 2.0 A 4.1.1. We plan to remove all inline styles by 1 October 2019. When we publish further updates to the site, all styles will be contained within the header element.
  • The website does not contain a sitemap. This does not meet WCAG 2.0 AA 2.4.5. A site map will be implemented by 1 October 2019.

How we tested this website

This website was last tested on 17 September 2019. The test was carried out by Trigger Social Limited.

We used various online accessibility checker tools (,, The website was updated in line with the error and suggestions found using these tools.

As this is a microsite, we tested all customer-facing pages, including the homepage and the detail video pages. We tested:

  • our main website platform, available at
  • pages linking from the home page,

You can download the full accessibility test report.

What we are doing to improve accessibility

Our accessibility roadmap shows how and when we plan to improve accessibility on this website.

1 November 2019Videos do not contain synchronised captioning
1 October 2019Some pages do not have a logical tab order
1 October 2019Some pages contain elements style as a child element
1 October 2019The website does not contain a sitemap

This statement was prepared on 18 September 2019.

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